Legal Helpdesk

The APSCo OutSource helpdesk service is dedicated to the specific legal & compliance and needs of the outsource sector. The helpdesks are staffed by experts who provide practical advice and information across a wide range of topics.

Disclaimer

The APSCo OutSource helpdesk can only form opinions and provide generic guidance based on the information provided by the user of the Helpdesk. Information provided by the helpdesks should not be treated as professional legal or compliance advice. The helpdesk is not regulated by the Solicitors Regulatory Authority, or any other regulatory body and no professional/client relationship exists between the helpdesk advisor, their organisation and the user. Any advice given is non-binding.

If partial or incomplete information is provided to the helpdesks, the opinion given is likely to differ to that which would be given if based on the full facts. To the fullest extent permissible by law, APSCo OutSource, its helpdesk partners and its advisors (the helpdesk providers) hereby exclude all liability in so far as permissible in law, for any claim, loss, demands or damages of any kind whatsoever arising out of or in connection with the use of the helpdesk and/or any information, opinion or advice given and the helpdesk user will hold the helpdesk providers harmless in respect of such claims.

Access the Legal Helpdesk 

To use the legal helpdesk, email [email protected] with your company’s email address and your contact telephone details. The turnaround target is 8 hours and you will receive up to 20 minutes free advice from our legal experts. The legal helpdesk is available from 9am to 5.30pm, Monday to Friday.

Popular legal and compliance issues covered by the legal helpdesk include:

  • Recruitment regulation
  • Introduction and reengagement issues
  • Contractor compliance
  • Employer and employee rights
  • Discrimination, harassment, bullying
  • Stress and sickness
  • Disciplinary and dismissal
  • Data protection
  • Immigration 
  • Insurance

Please note that the helpdesk cannot cover complex, ongoing issues, review of contracts, correspondence, or written advice. If your issue does not fall within the scope of the legal helpdesk, you may want to enter into a commercial agreement with your own solicitors.

International Compliance Helpdesk

OutSource has partnered with international expert supplier of contractor management solutions 6CATSPRO to provide free international advice and support for members. 

To use the International Compliance Helpdesk, email [email protected] with your company’s email address and your contact telephone details and some basic information on your query, including the country concerned. The turnaround target is 5 hours and you will receive up to 20 minutes of free impartial, confidential, compliance advice from the directors at 6CATSPRO. The international compliance helpdesk is available from 9 am to 5.30 pm, Monday to Friday.

Popular compliance issues covered by the international helpdesk include:

  • Recruitment regulation
  • Contractor compliance
  • Immigration 
  • Insurance

The International Compliance Helpdesk is for the purpose of giving general compliance advice on running contractors in jurisdictions other than the UK and the USA and for general basic employment advice. It is not for the purpose of providing legal advice and you should refer any query requiring legal advice back to the legal helpdesk. 

Model Contracts

Disclaimer

The copyright of the Model Terms and Guidance Notes is owned by WTT Legal Ltd. WTT Legal Ltd. have granted permission for APSCo Members to use and reproduce these Model Terms and Guidance Notes (whether in part or whole) provided that WTT Legal Ltd. remains cited as the original author and copyright owner. Reproduction in any medium whatsoever (whether in part or whole) for the purposes of selling, distributing or passing on for commercial gain is strictly prohibited without prior consent from WTT Legal Ltd.

Legal Resources

We have precedent consultancy terms which can be made available to APSCo OutSource members upon request. Please contact the APSCo OutSource Legal Helpdesk for further details.